Sales and Purchase Support
If you have a question about your order, questions about volume discounts, or the Virtualmin Partner Program, please contact us at sales@virtualmin.com.
Refunds and Order Cancellation
If you would like to cancel your order or receive a refund for any reason, please contact us at refunds@virtualmin.com. You will generally receive a response by the next business day. You may also file a ticket in the issue tracker. Please mark the ticket private, if you are including any sensitive information, such as license details or billing information.
Press and Media Contacts
Please visit our online press kit for press contact information, logo imagery in scalable formats, and screenshots. For questions, or to schedule an interview or products for review, contact joe@virtualmin.com.
Other Queries
Any other requests should generally be brought up in the Virtualmin.com community for questions about our Open Source Virtualmin GPL, Webmin, and Usermin products, on the Bug Tracker for bug reports about the Virtualmin.com website or any of our products. Our Virtualmin Professional and Cloudmin customers may also open a private issue on the Bugs and Issues Tracker. We try to respond to issues within 24 hours, seven days a week, including holidays (but, because Virtualmin, Inc. is a small company, we can't guarantee it).
