Welcome, Guest
Please Login or Register.
Lost Password?
awstats: Not same number of records / browsers.pm (1 viewing)
Post Reply

TOPIC: awstats: Not same number of records / browsers.pm

#17055
kato (User)
Posts: 130
graphgraph
awstats: Not same number of records / browsers.pm 2008/10/15 05:31  
Hi there,

I'm seeing the following error for all of my awstats enabled sites:
Code:

Error: Not same number of records of BrowsersSearchIDOrder (164 entries) and BrowsersHashIDLib (165 entries without msie,netscape,firefox) in Browsers database. May be you updated AWStats without updating browsers.pm file or you made changed into browsers.pm not correctly. Check your file /usr/share/awstats/lib/browsers.pm is up to date. Setup ('/etc/awstats/awstats.michaelwulf.com.conf' file, web server or permissions) may be wrong. Check config file, permissions and AWStats documentation (in 'docs' directory).



I tried checking out browsers.pm, but short of writing perl script to compare the two arrays, I can't make heads or tails of that. I attached it for added fun.
File Attachment:
File name: browsers.txt
File size:18662 bytes


Here's some relevant info:
Code:

[root@server lib]# yum list awstats awstats.noarch                           6.8-1.el4              installed [root@server awstats]# ls -l awstats.michaelwulf.com.conf -rw-r--r--  1 root root 58729 Jul 29 10:36 awstats.michaelwulf.com.conf



Post edited by: kato, at: 2008/10/15 05:33

Post edited by: kato, at: 2008/10/15 05:34

Post edited by: kato, at: 2008/10/15 05:35
Operating system CentOS Linux 4.6
Webmin version 1.420
Virtualmin version 3.60 (Pro)
Kernel and CPU Linux 2.6.9-67.0.22.ELsmp on i686
  The administrator has disabled public write access.
#17260
kato (User)
Posts: 130
graphgraph
Re:awstats: Not same number of records / browsers.pm 2008/10/27 07:03  
Any chance I could get some pointers on this issue? It's still unresolved and bugging me severely since the server is suffering some performance issues and I can't tell if they are related to spiking usage or otherwise.
Operating system CentOS Linux 4.6
Webmin version 1.420
Virtualmin version 3.60 (Pro)
Kernel and CPU Linux 2.6.9-67.0.22.ELsmp on i686
  The administrator has disabled public write access.
#17972
oneclue (User)
Posts: 1
graphgraph
Re:awstats: Not same number of records / browsers.pm 2008/11/18 02:56  
I resolved this same error by copying the browsers.pm from /usr/share/lib to my awstats lib directory.
  The administrator has disabled public write access.
#18014
kato (User)
Posts: 130
graphgraph
Re:awstats: Not same number of records / browsers.pm 2008/11/18 10:42  
My awstats installs seem to have symbolic links to the /usr/share/awstats/* directories. They were all incorrect, but even after pointing them to the right place, it still doesn't work.
Operating system CentOS Linux 4.6
Webmin version 1.420
Virtualmin version 3.60 (Pro)
Kernel and CPU Linux 2.6.9-67.0.22.ELsmp on i686
  The administrator has disabled public write access.
#18015
kato (User)
Posts: 130
graphgraph
Re:awstats: Not same number of records / browsers.pm 2008/11/18 10:50  
It turned out to be the awstats.pl file which was out of date. Apparently the other files were updated appropriately by upgrade, but awstats.pl was not.
Operating system CentOS Linux 4.6
Webmin version 1.420
Virtualmin version 3.60 (Pro)
Kernel and CPU Linux 2.6.9-67.0.22.ELsmp on i686
  The administrator has disabled public write access.
Post Reply
get the latest posts directly to your desktop

Talk and Get Help

Support
Forums
Bugs and Issues

Get Virtualmin

OS Support
Buy Online
Download
Copyright 2005-2007 Virtualmin, Inc. All rights reserved.