what is the purpose of SSH logins on XEN instances?

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#1 Mon, 02/08/2010 - 09:57
SoftDux

what is the purpose of SSH logins on XEN instances?

Hi,

I'm just curious what, exactly, is the purpose of the SSH login for XEN instances, in CloudMin itself? When I goto CloudMin > List Managed Systems, I can see "SSH" in the "Status" column. So, I disabled SSH login on some VPS's, and now it says "Alive" - which is rather confusing.

The SSH status was in pink - which I don't understand as a color being used to systems monitoring. Alive, on the other hand is green. So, it's almost asif the VPS could be in a downed state when it's active with SSH, but active without it?

The other thing that I picked up, is that a lot of users don't like it if we "login to their VPS's". We use CSF for our firewalls, and it sends out an email every 10 minutes to say that root has login, so I had to write some email filters to delete those emails from the server.

Bottom line, what is the purpose of SSH login feature / option exactly?

Sat, 02/13/2010 - 11:12
SoftDux

Anyone?

Sat, 02/20/2010 - 01:24
MACscr

ive tried responding at least 2 times now with a long explanation, but the stupid forum anti spam system keeps blocking me. Another reason to drop this lame excuse for a forum and use a real one versus the bloated comment system that drupal uses.

Sat, 02/20/2010 - 02:24
SoftDux

heh, you also get that? I lost a lot of decent posts due to that spam control and just ended up not using the forum much anymore. But since this is the only real form of support, I'm screwed without the forum. Google seems to have been better at support so far :)

Thu, 02/25/2010 - 11:56
JamieCameron

Are you guys still seeing legit postings rejected as spam? We recently turned off some of the more aggressive spam filters, so that shouldn't happen anymore.

Regarding Cloudmin's use of SSH. this is to allow it to collect system stats and to perform configuration changes like setting a password or managing network interfaces. For customers who don't like it, there's always the option to disable SSH logins completely (which changes the status to "Alive").

Personally I'm surprised that VPS customers worry so much about this, as you already have complete control over their systems and could access or change anything on them any time you wanted. If they are concerned about you knowing their root password, you could have Cloudmin login using an SSH key or alternate root-equivalent account instead.

''

Thu, 02/25/2010 - 12:06
SoftDux

So if we disable SSH loing, Cloudmin won't gather stats? The big problem lies with privacy and I prefer to respect that :)

Thu, 02/25/2010 - 12:19 (Reply to #6)
JamieCameron

Yes, without SSH Cloudmin can't gather info such as memory used, CPU load, disk used and so on.

''

Fri, 02/26/2010 - 00:59
SoftDux

Does this include bandwidth stats as well? Cause then we have a HUGE problem. User don't alwys want to pay for bandwidth, especially in South Africa where it's so expensive, so they'll change their root password on a regular basis to avoid paying for the bandwidth, and without any evidence of what they've used we can't bill them.

Fri, 02/26/2010 - 01:01
SoftDux

Does this include bandwidth stats as well? Cause then we have a HUGE problem. User don't alwys want to pay for bandwidth, especially in South Africa where it's so expensive, so they'll change their root password on a regular basis to avoid paying for the bandwidth, and without any evidence of what they've used we can't bill them.

Fri, 02/26/2010 - 01:02
SoftDux

Does this include bandwidth stats as well? Cause then we have a HUGE problem. User don't alwys want to pay for bandwidth, especially in South Africa where it's so expensive, so they'll change their root password on a regular basis to avoid paying for the bandwidth, and without any evidence of what they've used we can't bill them.

Fri, 02/26/2010 - 01:04
SoftDux

Does this include bandwidth stats as well? Cause then we have a HUGE problem. User don't alwys want to pay for bandwidth, especially in South Africa where it's so expensive, so they'll change their root password on a regular basis to avoid paying for the bandwidth, and without any evidence of what they've used we can't bill them.

Fri, 02/26/2010 - 02:58 (Reply to #11)
JamieCameron

Bandwidth stats can still be collected even without SSH access to the Xen instance - Cloudmin gets them from the vif interface byte counts on the host system.

''

Fri, 02/26/2010 - 02:18
SoftDux

Sorry about all the replies, your forum gave me a 500 internal server error when I submitted the post.

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