"Server does not allow relaying"

  • FluffedMojo
  • 06/18/11
  • Offline
Posted: Tue, 2011-06-21 19:05

Hey guys,

I'm a total n00b, so I'm sorry if this is a stupid question. I set up a contact@mydomain.com email and now I'm trying to send and receive message from my iPad. Whenever I send a message, it tells me it can't be delivered because "Server does not allow relaying". Anybody know how I can fix this?


Howdy, That sort of error

  • andreychek
  • 01/05/09
  • Online Now
  • Tue, 2011-06-21 19:10

Howdy,

That sort of error can occur if your mail client isn't setup to authenticate when sending an email.

Without authenticating, it can't distinguish between you, and someone trying to send spam. Once you set it up to authenticate when sending outgoing emails, that error should go away.

-Eric


How would I set up the mail

  • FluffedMojo
  • 06/18/11
  • Offline
  • Wed, 2011-06-22 01:18

How would I set up the mail client to authenticate when sending an email?


Howdy, Well, somewhere

  • andreychek
  • 01/05/09
  • Online Now
  • Wed, 2011-06-22 09:57

Howdy,

Well, somewhere within the settings of your mail client, there should be an option for enabling authentication for outgoing email.

Unfortunately, I don't have an iPad to try that on, so I'm not able to give you specific steps :-)

-Eric


Ok, it looks like its an iOS

  • FluffedMojo
  • 06/18/11
  • Offline
  • Wed, 2011-06-22 10:13

Ok, it looks like its an iOS thing. I tried setting up the email on my Pre and it connecting successfully. I can send e-mails...however now I can't receive e-mails. The person who sends it gets "Relay Access Denied (State 14)"


Howdy, Well, using your iPad

  • andreychek
  • 01/05/09
  • Online Now
  • Wed, 2011-06-22 10:25

Howdy,

Well, using your iPad -- are you able to send yourself an email now?

And if so -- can you go to something like Gmail, and send yourself an email from there?

-Eric


First off, thank you so much

  • FluffedMojo
  • 06/18/11
  • Offline
  • Wed, 2011-06-22 11:07

First off, thank you so much for all the quick responses. I really appreciate it.

I can send e-mail from the contact@mydomain email and others receive it successfully, but if I try and send an email to the contact@mydomain email, I get the State 14 error.

Hope that clears it up!


So if you're emailing

  • andreychek
  • 01/05/09
  • Online Now
  • Thu, 2011-06-23 12:46

So if you're emailing contact@mydomain from an external account (such as Gmail), do you get that error then? Or do you only have that problem when sending the email using an account on your server?

-Eric