Renewal of License not getting processed.

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#1 Mon, 07/18/2011 - 12:17

keyvan

Renewal of License not getting processed.

Hi,

I have two Virtualmin Licenses, One was renewed a couple of month ago and the server is still showing the license as expired.

One was renewed today and it sill shows as expired. Even when I click on 'Re-check License Status'

Thanks.

#2 Mon, 07/18/2011 - 12:53

andreychek

Howdy,

Sometimes, renewals need to be manually applied when the shopping cart can't figure out how to do that automatically. To do that, just pop a note in the support tracker using the Support link above, and they'll be able to apply that for you.

Thanks!

-Eric

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