Postfix Issue - for gmail and hotmail goes to spam / Yahoo does not receive it at all.

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#1 Fri, 02/01/2013 - 19:22
llvllagic_l3oy

Postfix Issue - for gmail and hotmail goes to spam / Yahoo does not receive it at all.

Hello,

I have installed virtualmin on my amazon EC2 server. The problem is, I did setup DKIM and SPF on my server and I created a txt record for them on Godaddy DNS as well. my website sends email confirmation to newly registered users on site, but the problem is Gmail and Hotmail users receive it in spam folder, Yahoo users don't receive any email at all. I should also mention when I used "Send User Mail" in webmin to send test email, email delivered to inbox of all yahoo, gmail and hotmail. I checked my ip and domain, they are clean and not backlisted.

Can you help me to fix this problem.

Thanks, Milad

Sun, 02/03/2013 - 09:21
miner

Hi. It's really hard to figure out what's going on at their end without having access to the full headers of messages received there. You might want to setup an account for yourself on those sites and get the details by registering those addys to your site.

Sun, 02/03/2013 - 10:54
tpnsolutions
tpnsolutions's picture

Hi,

Check your SPF records against this validator:

http://mxtoolbox.com/spf.aspx

When I ran it, your domain failed one of the tests. This might give you an idea of what's wrong.

Best Regards,
Peter Knowles
TPN Solutions

E: pknowles@tpnsolutions.com
P: 604-782-9342
W: http://www.tpnsolutions.com
Best Regards,
Peter Knowles | TPN Solutions
Email: pknowles@tpnsolutions.com | Skype: tpnassist
Tue, 02/05/2013 - 12:27
llvllagic_l3oy

I switched to Amazon SES and it's all good now.

Thanks

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