possible sales question

5 posts / 0 new
Last post
#1 Mon, 01/05/2015 - 17:02
edwardsmarkf

possible sales question

hello - i have been using virtualmin for a couple of years now - and we are reaching a point where i have less and less time to devote to server maintenance issues.

if i were a professional user, how much "support" would that buy us?

specifically, we seem to get DoS attacked about every other day. yes i have done the mod_qos and followed the other forum suggestions, but yet the attacks continue.

ideally we could somehow limit the number of php-cgi processes per IP number. i know there is a setting i played with, but again the attacks persist.

my home-grown crude answer is to have a php script that looks at 'ps aux' every couple of minutes - when i see too many php-cgi processes for one user, i kill those php-cgi processes, and if i see too many total (like 50) i issue a killall php-cgi - not the optimium solution for sure, but at least the server keeps going!

thank you.

Mon, 01/05/2015 - 17:57
tpnsolutions
tpnsolutions's picture

Hi,

As I understand it, Virtualmin Pro doesn't really get you system administration support, but rather support for Virtualmin Pro itself as a product. For the guys at Virtualmin to provide system administration support it would eat away at their time to put into building a better set of "Min" products.

That said, I am a seasoned system administrator, who has helped many folks within this community and abroad keep their systems running smoothly.

I would be willing to offer my technical skills to help keep your server running optimally and reduce the effects of things like DOS and DDOS attacks which I do understand are quite annoying.

As mentioned in another post a few days back, I am also offering with select support packages a FREE copy of Virtualmin Pro, so if you've ever considered giving it a try this could be a great deal for you. Exceptional Support + Virtualmin Pro...

Drop me a line on Skype or by email if you'd like to discuss things further and perhaps take this offer for a spin :-)

Best Regards,
Peter Knowles
TPN Solutions

Email: pknowles@tpnsolutions.com
Phone: 604-782-9342
Skype: tpnsupport
Website: http://www.tpnsolutions.com
Best Regards,
Peter Knowles | TPN Solutions
Email: pknowles@tpnsolutions.com | Skype: tpnassist
Mon, 01/05/2015 - 17:58
andreychek

Howdy,

Virtualmin Pro actually comes with a feature that allows you to set a maximum number of processes per account.

When you're using FCGI or CGI (which is the default), that would prevent a DoS on one domain from taking Apache offline.

Also, I've had some luck with DDoS-deflate. It's a rather simplistic tool, but it does do the trick. It looks at how many open connections a given incoming IP address has, and if it's over a certain threshold, it'll block that host temporarily (an hour by default). For a good many bots, that's enough to send them on their way. That's available here:

http://deflate.medialayer.com/

Tue, 01/06/2015 - 14:28
edwardsmarkf

hi - i have deflate installed.... does it bother anybody that the software has not been updated in 9 years? i have no issues wearing clothes that old, but for software it seems a bit odd.

virtualmin pro is looking like it might be the best option.

Tue, 01/06/2015 - 17:17
tpnsolutions
tpnsolutions's picture

Hi,

Sometimes when a product does what it was designed to do well, there's no need for it to be updated.

Best Regards,
Peter Knowles
TPN Solutions

Email: pknowles@tpnsolutions.com
Phone: 604-782-9342
Skype: tpnsupport
Website: http://www.tpnsolutions.com
Best Regards,
Peter Knowles | TPN Solutions
Email: pknowles@tpnsolutions.com | Skype: tpnassist
Topic locked