Commercial Support Options

All Virtualmin Professional subscriptions include unlimited premium support via our ticket tracker. In addition, we also offer additional tiers of hands-on support and upgraded support options for our Open Source projects.

Please contact us in the ticket track in advance of purchasing service products, so that we can discuss the scope of the problem and the schedule of work to be done. For large projects, a custom quote can be provided.

Installation Service

  • Hands-on Support For Installation of Virtualmin or Cloudmin on any Grade A Supported OS
  • Get up and running quickly and with less spelunking in the docs.
  • Assistance with backup and restore from a previous Virtualmin or Cloudmin server
  • Available for Virtualmin GPL, Virtualmin Professional, Cloudmin GPL, and Cloudmin Professional
  • Note that installation service does not include configuration or management services beyond initial installation and configuration check.

Premium Support Incidents

  • Professional Support for any of our Open Source Projects
  • Open Premium Support incidents in our ticket tracker, and work one-on-one with our experienced support staff
  • Response within 24 hours
  • Buy in bulk and save, incidents never expire!

Need More Support?

  • Custom development of modules and features for Virtualmin or Cloudmin
  • Hands-on management of data migration, backups, software updates, 24/7 monitoring, and performance analysis
  • Auditing, system optimization, large scale deployments
  • Get the most out of Virtuamin, Cloudmin, Usermin, and Webmin!
  • Commercial licenses for software re-use in commercial products
  • Billable hourly ($125/hour for short projects) or on a per-project basis