I am a new customer. The installation went well and our server is running with virtualmin pro. The problem I am facing is when trying to access the public html folder via ftp. I am running joomla and it requires ftp access to upload content, plugins, and modules. Joomla is not being allowed access to the public html folder when I enter the FTP credentials. I also noticed that when I try and access the public html folder via ftp it is "read only". I think this may be the issue.
Can you explain why it may be configured for read only access, and how I can go about changing it to allow read and write access?