Account can send but not receive email?

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#1 Sat, 07/24/2010 - 11:49
st00dent

Account can send but not receive email?

Hi,

I have a few accounts set up on my server which can send and receive email just fine. However, I have one account which just won't receive anything.

If I send a message to the address, I get the following response.

Status: 5.2.0 Diagnostic-Code: x-unix; can't create user output file

I have read that this message may be due to using up all of your quota but it is completely empty.

The only odd thing I have noticed is in the 'edit mail and ftp users' section for the account it says Disk Quota: 50MB Quota Used: Unlimited

Can anyone suggest a solution?

Any advice appreciated.

Thanks.

Sat, 07/24/2010 - 23:57
andreychek

If you log into your server over SSH, what output do you see if you type:

quota -v USERNAME

The information you're seeing in Virtualmin is odd... it shouldn't say "Unlimited" for "Quota Used", that doesn't make sense... so something may be awry there :-)

-Eric

Mon, 07/26/2010 - 11:44 (Reply to #2)
st00dent

Hi,

This is what I get using the above command:


  Filesystem  blocks   quota   limit     grace   files   quota   limit   grace
   /dev/simfs       0   51200   51200               1       0       0       
Mon, 07/26/2010 - 12:35
andreychek

Yeah, that output seems normal.

Is this by chance an FTP user? If so, are you able to upload files as that user?

-Eric

Fri, 07/30/2010 - 16:44
st00dent

Hi,

I managed to get it working by deleting and re-creating the account. No idea what was going wrong though!

Thanks for your help.

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