Sending support ticket to virtualmin.com .. .. failed with HTTP error : HTTP/1.1 404 Not Found

I am not able to send any support requests to Virtualmin as a result of the following error:

Sending support ticket to virtualmin.com .. .. failed with HTTP error : HTTP/1.1 404 Not Found

Any advice on what can be done to resolve this?

Status: 
Active

Comments

Joe's picture
Submitted by Joe on Sat, 12/24/2016 - 02:38 Pro Licensee

It's a problem on our end, not a problem with your system or the module. After the Drupal 7 upgrade, the method of creating tickets in the tracker got a lot more complicated, and I haven't yet had time to tackle making it work again. But, thank you for reminding me that it was still an issue...it's been on my todo list for months, but I kinda forgot about it and it got put on the backburner.

I'll see if I can fix it during the next couple of days, as support and sales will be slow and I probably will be able to find some spare time (and I'm not going home to visit family so I've got no big plans!).

Hey Joe,

Any plans on when you might be able to get to this?