Sales and Purchase Support
If you have a question about your order, need information about quantity/reseller discounts, or have a complex deployment that may require hands-on support, open a support ticket in our support ticket tracker to discuss it.
Refunds and Order Cancellation
To cancel any license subscription, file a ticket in the issue tracker.
Press and Media Contacts
Please visit our online press kit for press contact information, logo imagery in scalable formats, and screenshots. For questions, or to schedule an interview or products for review, contact firstname.lastname@example.org.
Any other requests should generally be brought up in the Virtualmin.com community for questions about our Open Source Virtualmin GPL, Cloudmin GPL, Webmin, and Usermin products, on the Bug Tracker for bug reports about the Virtualmin.com website or any of our products. Our Virtualmin Professional and Cloudmin customers may also open a private issue on the Bugs and Issues Tracker. We try to respond to issues within 24 hours, seven days a week, including holidays (but, because Virtualmin, Inc. is a small company, we can't guarantee it). Please respect that the issue tracker is only for bugs or support queries from our Professional products customers, and we'll try to keep the response time in the forums as low as possible so you still get reliable and fast help even for our Open Source software (but, again, we are a small company and all support for our OSS projects is provided on an as-available basis with no guarantee about response time).