Setting Auto Responder - Failed to link file

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#1 Fri, 11/13/2009 - 08:07

kostrowsky

Setting Auto Responder - Failed to link file

Hi,

On all servers, a change made to the auto responder text, upon saving the mailbox setting will show this error:

Failed to save mailbox : Failed to link /home/abcdefghijklmnop/autoreply-abcdefghijklmnop.txt to /var/virtualmin-autoreply/12581180036568-autoreply-abcdefghijklmnop.txt :

I could check that the link was not created.

I checked the permissions on /var/virtualmin-autoreply/ : 777

Selinux is disabled on my system.

I can't understand why the link is not created... Any idea?

Thanks

#2 Sat, 11/14/2009 - 08:59

andreychek

Howdy,

You may want to take a look in the mail log and the procmail log in /var/log to see if they contain any error messages.

Also, are you sure the user isn't over quota?

-Eric

#3 Mon, 11/16/2009 - 06:49 (Reply to #2)

kostrowsky

Thanks for your reply.

The autoresponder seems to function... somewhat...

Maillog: Nov 16 07:37:41 postfix/local[814]: CD0E911180F3: to=whatever@whatever.com, orig_to=abcde@abcde.com, relay=local, delay=5.2, delays=0.3/0/0/4.9, dsn=2.0.0, status=sent (delivered to command: /etc/webmin/virtual-server/autoreply.pl /home/abcde/autoreply-abcde.txt abcde /var/virtualmin-autoreply/12581180036568-autoreply-abcde.txt)

Since the file 12581180036568-autoreply-abcde.txt could not be created when saving the mailbox configs, the reply message sent by the system is:

Failed to open autoreply file /home/abcde/autoreply-abcde.txt : No such file or directory

I'm still boggled by the inability of VM to create the file 12581180036568-autoreply-abcde.txt: no quota are set, and the permissions on the directory that would contain this file are wide open.

If anyone has a clue, it would be much appreciated.

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