Submitted by chilli2050 on Fri, 01/14/2011 - 19:04
Hi,
I purchased an upgrade and renewal of my subscription, but I only received the 10 domain package instead of the 50 domain. I paid $65.00 dollars, please update my subscription.
Status:
Active
Comments
Submitted by andreychek on Fri, 01/14/2011 - 19:38 Comment #1
Howdy -- sorry for the confusion! It looks like you did indeed buy a 50 Domain renewal... however, you only have the 10 Domain Virtualmin license.
The Renewals just extend whatever license you have for a year -- they don't actually upgrade your software.
If you're interested in upgrading from the 10 domain to the 50 domain product, you'd need to purchase the product upgrade that's available here:
https://www.virtualmin.com/catalog/20
Submitted by chilli2050 on Fri, 01/14/2011 - 21:39 Comment #2
Ok, but I just spent $65.00, instead $45.00, can you refund me the $20.00?
Submitted by JamieCameron on Fri, 01/14/2011 - 22:00 Comment #3
Sure .. done.
So was your aim to upgrade to 50 domains, or to renew your 10 domain licence?
Submitted by chilli2050 on Fri, 01/14/2011 - 22:07 Comment #4
yes, I just wanted to go 10 to 50 domains licenses with the subscription extension.
Submitted by JamieCameron on Sat, 01/15/2011 - 11:55 Comment #5
OK, so if you now purchase a 10 to 50 domain upgrade from http://www.virtualmin.com/catalog/20 you will be all done..