Upgrade

Hi,

I purchased an upgrade and renewal of my subscription, but I only received the 10 domain package instead of the 50 domain. I paid $65.00 dollars, please update my subscription.

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Howdy -- sorry for the confusion! It looks like you did indeed buy a 50 Domain renewal... however, you only have the 10 Domain Virtualmin license.

The Renewals just extend whatever license you have for a year -- they don't actually upgrade your software.

If you're interested in upgrading from the 10 domain to the 50 domain product, you'd need to purchase the product upgrade that's available here:

https://www.virtualmin.com/catalog/20

Ok, but I just spent $65.00, instead $45.00, can you refund me the $20.00?

Sure .. done.

So was your aim to upgrade to 50 domains, or to renew your 10 domain licence?

yes, I just wanted to go 10 to 50 domains licenses with the subscription extension.