How renewal works?

Submitted by framallo2 on Thu, 05/05/2011 - 16:22

Hi, I just bought a renewal but the serial page stil show up the license expired.

How renewal should work?

Status: 
Closed (fixed)

Comments

Submitted by JamieCameron on Thu, 05/05/2011 - 18:01

Check again now .. sometimes renewals take a few minutes.

Submitted by HamidHashemi on Sat, 05/07/2011 - 07:43

I have the same issue. I bought an upgrade from Virtualmin Unlimited to Virtualmin Unlimited Lifetime and the history shows that the payment has been made, but I can see the license upgrade in my licenses page. It is around 15 minutes now I have the same result.

_Hamid

Submitted by JamieCameron on Sat, 05/07/2011 - 11:31

Hamid - your upgrade has been applied now.

Submitted by framallo2 on Sat, 05/07/2011 - 17:46

Thanks for the reply!

Actually it took like 10h to update, but now is fixed.

I really appreciate the soft limit that allowed me to install in another server with only a warning saying the license expired.

Submitted by Issues on Sun, 05/22/2011 - 06:25

Automatically closed -- issue fixed for 2 weeks with no activity.