WHMCS Install Script Error

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#1 Thu, 08/25/2011 - 17:40
webwzrd

WHMCS Install Script Error

I have a trial license for WHMCS and am trying to install it with the script installer. However I get this error:

Found http://software.virtualmin.com:80/download/whmcs_v452.zip in cache .. Found http://downloads2.ioncube.com:80/loader_downloads/ioncube_loaders_lin_x8... in cache ..

Configuring Apache PHP settings .. .. done Applying web server configuration .. .. done

Now installing WHMCS version 4.5.2 .. Failed to fetch system check page : HTTP/1.1 500 Internal Server Error More information on using this script can be found at http://www.whmcs.com/members/aff.php?aff=4115.

.. installation was only partially complete. Re-loading Webmin .. .. done

Any suggestions would be appreciated.

Brian

Thu, 08/25/2011 - 22:30
andreychek

Howdy,

It looks like you're getting a 500 error during the installation... if you look in $HOME/logs/error_log, what error message shows up in the logs?

Also, do you by chance have a .htaccess file in a directory above where you're installing WHMCS that might be affecting it?

-Eric

Fri, 08/26/2011 - 06:39 (Reply to #2)
webwzrd

Eric,

Here's the error log:

[Thu Aug 25 17:04:22 2011] [warn] (104)Connection reset by peer: mod_fcgid: read data from fastcgi server error. [Thu Aug 25 17:04:22 2011] [error] [client XX.XX.XX.XXX] Premature end of script headers: install.php [Thu Aug 25 17:05:07 2011] [warn] (104)Connection reset by peer: mod_fcgid: read data from fastcgi server error. [Thu Aug 25 17:05:07 2011] [error] [client XX.XX.XX.XXX] Premature end of script headers: index.php

I do have an ,htaccess file in the root directory, but it just has some simple redirects and anti-leeching lines in it.

It seems to me that the 500 error might have something to do with the changes the script makes to php.ini. I say this because even after I remove the failed install, I still get a 500 error when visiting the Joomla site on that account - until I restore php.ini.

Brian