License question

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#1 Mon, 04/01/2013 - 22:36
jflesher

License question

Currently we have a one 100 user license, we need to break this into two 50's, how do we do it?

Thanks

Tue, 04/02/2013 - 08:44
andreychek

Howdy,

I can do that for you if you like.

What I'll do is convert your current license to a Virtualmin 50, and then generate a new Virtualmin 50 license for you.

Would you like me to go ahead and do that now?

-Eric

Tue, 04/02/2013 - 15:50 (Reply to #2)
jflesher

Yes, can you please put one in account rremelin, so we can pay for them separately, all these years we have been going half of the License, which is why we did it, so it was cheaper for us, but now I see that was not the way to go, more servers is better performance less head aches, next time we will buy license for the next servers instead of doing it this way, but we had to learn the hard way, we have been sharing this account, its time we slit that up into two accounts also, we have been with you for 5 or more years now, and never plan to leave for another panel.

I do not understand why myhosting.com I host with does not offer your Panel? Is it Politics or do you have to market yourself to them? I have tried the Other Panels, they do not come close to yours. I can suggest to them to offer it if its ok with you.

Thanks you guys are the Best.

Jeffrey Scott Flesher
Medically Retired Gulf War Vet

Tue, 04/02/2013 - 21:42
andreychek

Howdy,

I split your license earlier today -- you should see both now, one in your account, the other in rremelin's account.

It'd be great if you could mention Virtualmin to your provider -- if they began offering that, that'd be excellent!

We're glad you like Virtualmin, and we hope your provider feels the same enthusiasm :-)

Have a good one!

-Eric

Thu, 04/04/2013 - 20:21 (Reply to #4)
jflesher

I formated the VM that License 5556133 was at, and now we have two separate accounts with paid Licenses, I verified rremelin paid for the license 5558883, but the account with 5556133 (which is now gone), it still shows as 3 licenses in use on my new account, and has lost a lot of its functionality, but I noticed it doesn't show up as renewed... do not know if that is why the functionality stopped, it still had close to a month left on it, so I think the easiest way to fix this would be to invalidate 5556133 and issue a new number, unless you can fix this, so I'll leave it up to you, as long as it works and that notice eventually goes away, I am fine with it, just want to set it right.

Thanks.

Jeffrey Scott Flesher
Medically Retired Gulf War Vet

Thu, 04/04/2013 - 22:11
andreychek

Howdy,

Virtualmin never removes functionality for any kind of license problem.

The worse case scenario is that, if your license expires, you won't be able to get new versions.

The license manager will remember seeing a given server for several days, that's not unusual at all that it's still saying it's seeing multiple licenses in use.

However, if you're having a problem with functionality -- that's another issue altogether that we may need to explore :-)

You may need to let us know some more about what issues you're seeing though... perhaps even post a screenshot of the problem you're having.

-Eric

Thu, 04/04/2013 - 23:58
jflesher

Yes I know you are right, I still have other features, I do not see menus for disk quota, I did a day ago, I must have changed something on an accident,or did not notice it after I did a reinstall, how do I get this back, now I see this message when I Re-Check Configuration, this is a VPS account at http://myhosting.com/virtual-private-server/# , Virtuozzo, need I say more...

I get this:

The module could not find the mount point for your home directories filesystem /home. Quotas editing has been disabled.

It happened around the same time I started getting the message, which is also the same time I reinstalled the VPS OS and reinstalled VM after having issues with that 127.0.0.1 issue in DNS persist problem, I found a fix for that, you guys need to add option to write it to a rc.local,
echo -e "nameserver DNS_IP_1\nnameserver DNS_IP_2\nnameserver 127.0.0.1" > /etc/resolv.conf
simple fix, but I let tech support do it and they stopped a maintenance mode repair, to look at the issue and hosted the server, so I tied them together, instead of them being the same issue.

I found this issue in the forums, but I do not want to mess this up, I did reinstall the OS on this VPS account, and I don't want to do that again, I have 80 GB of data on the site, uploading it takes days, maybe in weeks, my connection sucks, so this is way I have, is there an easy way to fix this?

cat /etc/fstab

none /dev/pts devpts rw,gid=5,mode=620 0 0
none /dev/shm tmpfs defaults 0 0
LABEL=/home /home ext2 defaults,usrquota,grpquota 1 2

cat /etc/mtab

/dev/vzfs / reiserfs rw,usrquota,grpquota 0 0
proc /proc proc rw,relatime 0 0
sysfs /sys sysfs rw,relatime 0 0
none /dev devtmpfs rw,relatime,mode=755 0 0
none /dev/pts devpts rw,relatime,gid=5,mode=620,ptmxmode=000 0 0
none /proc/sys/fs/binfmt_misc binfmt_misc rw,relatime 0 0

Thanks again.

Jeffrey Scott Flesher
Medically Retired Gulf War Vet

Fri, 04/05/2013 - 14:46
andreychek

Hmm, the fstab and mtab files don't actually seem to match... one lists /home being on a separate partition, and the other doesn't.

What output do these two commands produce:

mount
df -h

I'm tempted to suggest copying your /etc/mtab file over top of the /etc/fstab file, which resolves that problem for a lot of OpenVZ/Virtuozzo users... but I'd be interested in seeing the output of those two commands first.

-Eric

Fri, 04/05/2013 - 18:36
jflesher

mount
/dev/vzfs on / type reiserfs (rw,usrquota,grpquota)
proc on /proc type proc (rw,relatime)
sysfs on /sys type sysfs (rw,relatime)
none on /dev type devtmpfs (rw,relatime,mode=755)
none on /dev/pts type devpts (rw,relatime,gid=5,mode=620,ptmxmode=000)
none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,relatime)

df -h
Filesystem Size Used Avail Use% Mounted on
/dev/vzfs 120G 80G 41G 66% /
none 1.0G 4.0K 1.0G 1% /dev

Jeffrey Scott Flesher
Medically Retired Gulf War Vet

Fri, 04/05/2013 - 22:01
andreychek

Okay, it looks like your mtab file is correct.

What I'd recommend is to make a backup of your /etc/fstab file... and then copy /etc/mtab over top of your /etc/fstab.

After you do that, do quotas work for you?

-Eric

Fri, 04/05/2013 - 22:40 (Reply to #10)
jflesher

Worked thanks.

I still do not see the License 5556133 renewal updated, it shows:

Serial Number License Key Start Date End Date Max Domains Max Servers
5556133 W54HE0LNC7Y 04/25/2008 04/25/2013 50 1

But the warning message about more then one server went away.

Minor detail, but we have plenty of time to fix that.

Thanks

Jeffrey Scott Flesher
Medically Retired Gulf War Vet

Mon, 04/08/2013 - 09:17
andreychek

Sorry for the delay... your license should be correct now.

Thanks for renewing!

-Eric

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