Weird problem with email in virtualmin.

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#1 Fri, 11/20/2015 - 04:21
ufo56

Weird problem with email in virtualmin.

Hello

I have setup with webmin and virtualmin virtual servers(10 virtual servers). Now seems to be have some weird error with emails, people cant access their email accounts from outside country. Some people cant access even not from same country. I did some test email and added to outlook with no problems. Then i connected with some vpn and email account just wont log in to outlook. Can't explain better at the moment :)

postfix main.cf

# See /usr/share/postfix/main.cf.dist for a commented, more complete version


# Debian specific:  Specifying a file name will cause the first
# line of that file to be used as the name.  The Debian default
# is /etc/mailname.
#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

readme_directory = no

# TLS parameters
smtpd_tls_cert_file=/etc/ssl/certs/ssl-cert-snakeoil.pem
smtpd_tls_key_file=/etc/ssl/private/ssl-cert-snakeoil.key
smtpd_use_tls=yes
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

myhostname = web.domain.ee
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
mydestination = web.domain.ee, localhost.domain.ee, localhost
relayhost =
mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128
mailbox_command = /usr/bin/procmail-wrapper -o -a $DOMAIN -d $LOGNAME
mailbox_size_limit = 0
message_size_limit = 30480000
recipient_delimiter = +
inet_interfaces = all
inet_protocols = ipv4
virtual_alias_maps = hash:/etc/postfix/virtual
sender_bcc_maps = hash:/etc/postfix/bcc
sender_dependent_default_transport_maps = hash:/etc/postfix/dependent
home_mailbox = Maildir/
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_mynetworks permit_sasl_authenticated reject_unauth_destination
#parent_domain_matches_subdomains = debug_peer_list,fast_flush_domains,mynetworks,permit_mx_backup_networks,qmqpd_authorized_clients,relay_domains,smtpd_access_maps
allow_percent_hack = no
milter_default_action = accept
milter_protocol = 2
smtpd_milters = inet:localhost:8891
non_smtpd_milters = inet:localhost:8891

postfix master.cf

# # Postfix master process configuration file. For details on the format # of the file, see the master(5) manual page (command: "man 5 master"). # # Do not forget to execute "postfix reload" after editing this file. # # ========================================================================== # service type private unpriv chroot wakeup maxproc command + args # (yes) (yes) (yes) (never) (100) # ========================================================================== smtp inet n - - - - smtpd -o smtpd_sasl_auth_enable=yes #smtp inet n - - - 1 postscreen #smtpd pass - - - - - smtpd #dnsblog unix - - - - 0 dnsblog #tlsproxy unix - - - - 0 tlsproxy #submission inet n - - - - smtpd # -o syslog_name=postfix/submission # -o smtpd_tls_security_level=encrypt # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #smtps inet n - - - - smtpd # -o syslog_name=postfix/smtps # -o smtpd_tls_wrappermode=yes # -o smtpd_sasl_auth_enable=yes # -o smtpd_client_restrictions=permit_sasl_authenticated,reject # -o milter_macro_daemon_name=ORIGINATING #628 inet n - - - - qmqpd pickup fifo n - - 60 1 pickup cleanup unix n - - - 0 cleanup qmgr fifo n - n 300 1 qmgr #qmgr fifo n - n 300 1 oqmgr tlsmgr unix - - - 1000? 1 tlsmgr rewrite unix - - - - - trivial-rewrite bounce unix - - - - 0 bounce defer unix - - - - 0 bounce trace unix - - - - 0 bounce verify unix - - - - 1 verify flush unix n - - 1000? 0 flush proxymap unix - - n - - proxymap proxywrite unix - - n - 1 proxymap smtp unix - - - - - smtp relay unix - - - - - smtp # -o smtp_helo_timeout=5 -o smtp_connect_timeout=5 showq unix n - - - - showq error unix - - - - - error retry unix - - - - - error discard unix - - - - - discard local unix - n n - - local virtual unix - n n - - virtual lmtp unix - - - - - lmtp anvil unix - - - - 1 anvil scache unix - - - - 1 scache # # ==================================================================== # Interfaces to non-Postfix software. Be sure to examine the manual # pages of the non-Postfix software to find out what options it wants. # # Many of the following services use the Postfix pipe(8) delivery # agent. See the pipe(8) man page for information about ${recipient} # and other message envelope options. # ==================================================================== # # maildrop. See the Postfix MAILDROP_README file for details. # Also specify in main.cf: maildrop_destination_recipient_limit=1 # maildrop unix - n n - - pipe flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient} # # ==================================================================== # # Recent Cyrus versions can use the existing "lmtp" master.cf entry. # # Specify in cyrus.conf: # lmtp cmd="lmtpd -a" listen="localhost:lmtp" proto=tcp4 # # Specify in main.cf one or more of the following: # mailbox_transport = lmtp:inet:localhost # virtual_transport = lmtp:inet:localhost # # ==================================================================== # # Cyrus 2.1.5 (Amos Gouaux) # Also specify in main.cf: cyrus_destination_recipient_limit=1 # #cyrus unix - n n - - pipe # user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user} # # ==================================================================== # Old example of delivery via Cyrus. # #old-cyrus unix - n n - - pipe # flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user} # # ==================================================================== # # See the Postfix UUCP_README file for configuration details. # uucp unix - n n - - pipe flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient) # # Other external delivery methods. # ifmail unix - n n - - pipe flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient) bsmtp unix - n n - - pipe flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient scalemail-backend unix - n n - 2 pipe flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension} mailman unix - n n - - pipe flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py ${nexthop} ${user}   submission inet n - - - - smtpd -o smtpd_sasl_auth_enable=yes <code>
Fri, 11/20/2015 - 08:54
andreychek

Howdy,

Well, by default, there shouldn't be any restrictions that prevent users from accessing it from certain countries.

The only reason I could see that occurring is it there were some sort of firewall installed.

One thing you could try is to look at the log files in either /var/log/mail.log or /var/log/maillog.

Work with one of your users who is having a problem, and as they are trying to log in, look at the log files above.

Do you see an incoming connection attempt when that occurs (they'd be connecting to Dovecot though, not Postfix -- Dovecot is for checking email, Postfix is for sending/receiving email).

If you don't see an incoming connection attempt in the logs, there may be a firewall that's blocking access.

If you do see a connection attempt, is there an error of some kind associated with it? If so, what is the error?

-Eric

Fri, 11/20/2015 - 10:14
andreychek

Howdy,

Hmm, it appears that there's two different login attempts there... one is a POP3-based login for the user "taavi" which is unsuccessful.

The other is an IMAP-based login for the user taavi@domain.com, which does appear to be successful.

What's showing up in the logs could just be an account related issue then...

Is it possible this particular user is using the wrong username in the one case?

It looks like it should be taavi@domain.com, not just taavi as it's attempting to use.

-Eric