charged double in a single month

Submitted by shykot on Wed, 04/27/2016 - 04:31 Pro Licensee

charged double. mailed sales no reply

is this what we get in virtualmin ? respond so, i can decide my own future

Status: 
Needs review

Comments

Submitted by andreychek on Wed, 04/27/2016 - 08:20

Howdy -- sorry that you were double charged!

This is definitely the best place to contact us, and we're happy to get that resolved.

We're experiencing some problems with our new payment system, and Joe is working feverishly to resolve it. He posted a note along those lines to the very top of the site, if you're interested.

I reimbursed the payment on the 20th. We're very sorry about that!