What is the best way to get support?
I opened a "Customer Issue" yesterday, but so far, no reply.
What is the expected time to get a response?
I purchased a license yesterday, installed a fresh copy of CentOS 4 x86_64, and ran the install script which aborted when it had a problem with installing some kind of key (see Customer Issue report). I'm dead in the water!
It looks to me like the install on x86_64 is broken. I can't see how I did anything wrong. Just installed a fresh copy of CentOS and did install...