After reading the FAQ's and seeing the massive warnings about upgrading from the GPL version to the PRO version it looks like getting it isn't a wise thing. So I am wondering why after all the years of VM being totally free then switching to a dual license version with the PRO why the upgrading hasn't been fixed?
What I understand is if I upgrade there is a 50-50 chance it might break. If it breaks does this mean I will be forced to buy the installation help package just to get it working again? That doesn't seem to be fair thing if that is the case.
If I don't have to buy that install help how long will it take to get help to fix any problems that arise? Is the forum the only way to get that help or is Joe or Jamie going to log into my box and fix what ever broke?
I want to upgrade but at this point just doing that looks scary.