Help my website is down for 500 internal error

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#1 Fri, 03/22/2019 - 02:30
LeGiangAnh

Help my website is down for 500 internal error

My website https://autochesslegends.com/ is down today with 500 internal error. Error log:

[Fri Mar 22 14:27:38.915992 2019] [cgi:error] [pid 4076] [client 123.28.46.189:53784] AH01215: suexec policy violation: see suexec log for more details: /home/autochesslegends/cgi-bin/php7.2.cgi, referer: http://autochesslegends.com/
[Fri Mar 22 14:27:38.916191 2019] [cgi:error] [pid 4076] [client 123.28.46.189:53784] End of script output before headers: php7.2.cgi, referer: http://autochesslegends.com/
[Fri Mar 22 14:28:02.005887 2019] [cgi:error] [pid 2768] [client 35.197.135.239:39668] AH01215: suexec policy violation: see suexec log for more details: /home/autochesslegends/cgi-bin/php7.2.cgi
[Fri Mar 22 14:28:02.006066 2019] [cgi:error] [pid 2768] [client 35.197.135.239:39668] End of script output before headers: php7.2.cgi

suexec log:

[2019-03-22 14:29:00]: uid: (1003/autochesslegends) gid: (1004/autochesslegends) cmd: php7.2.cgi
[2019-03-22 14:29:00]: directory is writable by others: (/home/autochesslegends/cgi-bin)
[2019-03-22 14:29:02]: uid: (1003/autochesslegends) gid: (1004/autochesslegends) cmd: php7.2.cgi
[2019-03-22 14:29:02]: directory is writable by others: (/home/autochesslegends/cgi-bin)

Ubuntu 18.04.

Fri, 03/22/2019 - 03:44
acosonic

What does suexec log say?

Try chmod a-r on that directory...

chmod a-r /home/autochesslegends/cgi-bin

Fri, 03/22/2019 - 03:54
kpsingh
kpsingh's picture
  1. Pls check Permissions of the directory wherein your website pages are there.
  2. If Website is in PHP check whether your php platform is supporting current php version ( 7.2 in the logs shown here.

KP Singh CEO Goodpick Technologies (P) Limited East Delhi | India

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