main virtual sub server owner cannot access ftp why?

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#1 Fri, 11/08/2019 - 17:19
adamjedgar

main virtual sub server owner cannot access ftp why?

I have setup a new virtualmin install to test a problematic joomla website. I intend to use the akeeba plugin to perform a site transfer

In virtualmin, i have created a primary domain1.com and then a development joomla.domain1.com

In the virtual sub server joomla.domain1.com i have created a new site user1@joomla.domain1.com (LHS of add user page, giving access to both email and ftp). This should work shouldnt it?

*I have also created a different ftp user and the same issue exists

when i attempt to login to ftp port 21 via filezilla i just keep getting the following over and over again...

Disconnected from server
Status: Resolving address of joomla.flystanwell.com
Status: Connecting to 149.28.172.222:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (149,28,172,222,151,117).
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

I do note that when the connection is first established, i get a certificate warning in filezilla that the certificate being used does not belong to this domain, but i can accept that and move forward, so i am assuming that this isnt the problem?

I have tried this... https://www.virtualmin.com/documentation/web/faq#toc-ftp-service-isnt-wo... and it made no difference.

what am i doing wrong here?

Tue, 11/12/2019 - 10:35
Nico94

Did you try to connect in SFTP on the port 2222 ?