site owners can't login to virtualmin

6 posts / 0 new
Last post
#1 Wed, 07/30/2008 - 08:27
kato

site owners can't login to virtualmin

Hello again.

I've almost got everything up and running after our server failure/reinstall. However, after reinstalling all the virtual domains, the owners can log in, but their domains don't appear.

Here's a screenshot: [img size=517]http://www.virtualmin.com/components/com_fireboard/uploaded/images/2008_...

I noted that none of them have webmin logins if I go to "Webmin Users", should they?

Anyone have ideas on where I should start troubleshooting?

Wed, 07/30/2008 - 13:08
Joe
Joe's picture

Do they have more than 100 domains? If so, that's expected behavior...the search box replaces the domain list when it is thought (by Jamie) to be too long to be useful.

You can adjust that value in the Module Configuration in the User Interface Settings section.

But, then...there's this:

<div class='quote'>I noted that none of them have webmin logins if I go to &quot;Webmin Users&quot;, should they?</div>

Yes. They definitely should. And they shouldn't even see what's in your screenshot if they don't have a Webmin user. But, I think Webmin Users <i>also</i> displays a search box rather than a list when the number of users is high. So maybe you're just &quot;Search box&quot; blind, in all cases. (It's understandable...this is actually a FAQ that doesn't have an entry in the FAQ yet. I haven't really figured out how to deal with it better...though the new theme pretends like ridiculously long lists are okey dokey, that's probably a bug.) ;-)

--

Check out the forum guidelines!

Wed, 07/30/2008 - 13:14 (Reply to #2)
ronald
ronald's picture

'sniped'
didn't think of that 100 user setting as I have set it to unlimited myself

Fri, 08/01/2008 - 07:54 (Reply to #3)
kato

<b>Joe wrote:</b>
<div class='quote'>Do they have more than 100 domains?</div>
No. Only 3-5 domains max.

<div class='quote'>Yes. They definitely should [have a webmin login]</div>
This is definitely something that occured during the restore from backup. They were working fine before that.

I wasn't able to determine the root cause, but I was able to fix it by deleting and restoring the webmin account, using the following procedure:

1. Log into virtualmin as root
2. Switch to the parent domain for webmin user who can't log in
3. <b>Edit Virtual Server</b>
4. Under <b>Enabled Features</b>, uncheck <b>Webmin Login</b>
5. Save changes
6. Return, recheck, save again

Fri, 08/01/2008 - 08:03 (Reply to #4)
kato

<b>Joe wrote:</b>
<div class='quote'>I haven't really figured out how to deal with it better</div>
Here's a couple ideas:
[ul]
[li]Put a &quot;list all&quot; link underneath the search box that just shows all the domains for that user in 2-4 columns on the right.[/li]
[li]Put a &quot;recently viewed&quot; list on the login success page for ones the user frequents regularly[/li]
[li]In the dropdown, show the recently viewed list, then, instead of having all the domains, have categories (a-c, d-f, g-m, n-r, s, t-z) as choices in the list. When a category is clicked, list the entries for that range to right.
[/ul]

<b>Ronald Wrote</b>
<div class='quote'>I'm curious to why you choose centos 4 instead of centos 5.</div>
I can't remember, but I'm fairly sure the hosting provider didn't offer a choice on versions.

Wed, 07/30/2008 - 13:11
ronald
ronald's picture

there are sooo many settings one can adjust in this software. What I did was reading the documentation like 3x and that made a lot clear to me. Also I used the vm pro install.sh script and got everything working out of the box. I was left with finetuning but not the issues you encounter.

giving users access to webmin is a setting in the server template once the feature is also enabled.

I'm curious to why you choose centos 4 instead of centos 5.

Topic locked