Submitted by lvsys on Thu, 07/21/2011 - 10:53
Hello
We have two virtualmin licenses with you. One expired on July 15 2011. The other is good was set to expire on April 2012.
I just purchased a renewal to renew the expired one, and it renewed the second one instead, not a big deal in itself, but how can I apply a renewal to the expired one of July 15 2011
Can you help me?
Thanks
Status:
Closed (fixed)
Comments
Submitted by andreychek on Thu, 07/21/2011 - 10:57 Comment #1
Unfortunately, the shopping cart here isn't always as intelligent as we would hope!
We'd be happy to help -- Jamie will get your account straightened up here shortly.
Thanks for renewing!
Submitted by JamieCameron on Thu, 07/21/2011 - 12:05 Comment #2
Ok, the renewal has been applied correctly now - thanks for renewing!
Submitted by lvsys on Thu, 07/21/2011 - 23:58 Comment #3
Right on. Thanks! Appreciate the quick response time... we'll be adding another soon -- we love your work
MD
Submitted by Issues on Fri, 08/05/2011 - 01:23 Comment #4
Automatically closed -- issue fixed for 2 weeks with no activity.