License Check Error (Cannot Connect to software.virtualmin.com)

Good morning,

We have Cloudmin 9.2 running on a Ubuntu 12.04LTS host. The system is displaying a red licensing error (for the last 30 minutes or more). We've tested, and there are no issues with internet access at our location.

The error: A problem was detected with your Cloudmin license : Failed to contact licence server : Download timed out

We have the license server address hardcoded in the hosts file of the system as follows:

108.60.199.117  software.virtualmin.com

Is the software.virtualmin.com site currently down? Is this hosts entry still valid?

Status: 
Closed (fixed)

Comments

Howdy -- sorry, we're experiencing a problem with the software server at the moment, but we hope to have it up and running soon!

chadwick89's picture
Submitted by chadwick89 on Thu, 06/29/2017 - 13:04

No problem, thanks for the quick update Jamie! I'll let the rest of my team know it's underway.

chadwick89's picture
Submitted by chadwick89 on Thu, 06/29/2017 - 17:17

Status: Active » Fixed
Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.