16/5000 Mail retrieval problem

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#1 Fri, 06/07/2019 - 12:08
erkan1525

16/5000 Mail retrieval problem

332/5000 Hello there. I had no problems with the mail. He's been working fine for a month.

I saw a warning these days. It says I have to press "Re-Check Configuration". I clicked on "Re-Check Configuration".

Then I couldn't get mail.

I can't get any emails sent to me right now.

Hotmail gives a warning like the following.

...............

I searched the forum and the internet, but I could not solve the problem. Can you help me. Thank you very much in advance.

Below is a code output. Looks weird. Maybe it's a clue.

...............

....... is running. They look different from the above output

Fri, 06/07/2019 - 12:15
andreychek

Howdy,

The error you're receiving states:

can't create user output file

A common cause for that is that the user has reached their quota, or maybe the entire domain has reached it's quota. The disk could also be full.

-Eric

Sat, 06/08/2019 - 01:04
erkan1525

Yeah, I saw a warning like that. But I didn't set a quota. How do I remove all quotas for my domain?

Sat, 06/08/2019 - 05:48
erkan1525

The problem is corrected when you remove the quota definition in the domain. Thanks andreychek. (I deleted some of my first post for security.)